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Loan administration, cash management, facility agent and security agent/trustee
Gain the confidence of having every aspect of your credit operations handled with accuracy, proactive expert oversight and in compliance with relevant protocols and regulations. Through our loan administration, cash management, facility agent and security trustee services, we reduce your operational load while ensuring stronger performance with lowered risk, no matter how complex your portfolio.
Loan administration, cash management, facility agent and security agent/trustee
Gain the confidence of having every aspect of your credit operations handled with accuracy, proactive expert oversight and in compliance with relevant protocols and regulations. Through our loan administration, cash management, facility agent and security trustee services, we reduce your operational load while ensuring stronger performance with lowered risk, no matter how complex your portfolio.
Delivering efficient, low-risk loan administration services
Mount Street provides a fully integrated operational solution that adapts to each client’s needs. We can act solely as an outsourced back and middle office or support Facility Agent and Security Agent functions alongside the internal governance framework. Our service model delivers precision, transparency and operational strength across every transaction.
We combine disciplined processing, rigorous controls and market‑tested workflows with the expertise required to coordinate complex lender–borrower interactions. The result is a seamless operational ecosystem supporting both day‑to‑day administration and structured transaction management.
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Loan administration
Our loan administration service provides the operational backbone for client platforms, ensuring loans run accurately and in line with contractual terms.
We manage full onboarding and data setup, capturing all structures and schedules correctly, and process key lifecycle events including interest calculations, rate resets, rollovers and drawdowns. We coordinate borrower and lender payments and maintain real‑time, contract‑aligned data throughout the loan.
Four‑eye controls and workflow‑driven processes ensure accuracy and reduce risk, while CreditHub provides governance, visibility and flexible integration for complex, multi‑jurisdictional portfolios.
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Cash management
Our cash management function provides secure, governance‑led handling of all payment‑related activity, giving clients complete confidence in every transaction.
We manage designated accounts, including escrow, controlled and lender‑directed structures, providing full oversight and protection of funds. All scheduled and ad‑hoc payments are executed under strict approval protocols.
We set up and manage Direct Debits for recurring borrower obligations. Waterfall distributions are executed precisely, in accordance with agreed priority structures. Every movement of funds is fully governed through detailed audit trails.
Robust, multi‑level authorisation supports each payment. Execution is timely and fully documented, supported by clear reporting. Treasury management systems automate checks and strengthen operational safeguards. We maintain consistency across complex, multi‑party transactions to ensure funds are always handled correctly.
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Facility agent
We provide comprehensive facility agent services that support the full lifecycle of syndicated and bilateral loan transactions. Our team oversees the operational, financial, and compliance activities required to keep each facility running smoothly and fully aligned with lender expectations.
CreditHub underpins this work with real‑time accuracy, automated workflows, and complete data transparency. As the primary source for all loan, facility, covenant and deliverable data, CreditHub ensures every action is driven by current, reliable information and supported by fully auditable processes.
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Security trustee
Our security trustee services safeguard lenders’ interests through disciplined collateral oversight and transparent, well‑structured control frameworks. This includes collateral management and remedial actions, reinforced by detailed financial, legal and operational reviews. We provide structured reporting that highlights emerging risks and opportunities for improvement, supporting secure, well‑managed and resilient investments.
CreditHub enhances these protections by serving as the unified system for collateral data, security documentation, insurance and valuation tracking, and covenant‑linked triggers with clearly defined resolution workflows.
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Relationship management
Relationship management services support efficient coordination among lenders, borrowers, and syndicate members. Through structured cash management, ongoing covenant monitoring, and timely waiver processing, these services help reduce operational delays and mitigate risk. The result is consistent execution and reliable outcomes for investors and funds.
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Escrow agent services
Our escrow services provide independent, disciplined and secure handling of funds and documentation across all applicable transaction types, offering confidence and assurance for every party involved. Operating separately from our facility agent and security agent roles, the service ensures clear segregation of duties and uncompromised governance.
We act as a trusted holder of funds and documentation, managing receipt, safeguarding and release strictly in line with agreed conditions. Supported by stringent verification protocols, secure account structures and fully auditable workflows, our model delivers timely execution, clear communication and consistently reliable delivery across all escrow arrangements.
Credit operations streamlined, for more consistent performance
A meticulous approach to loan administration, cash management, facility agent, and security trustee services
Supported by proprietary tools, our team takes a detailed, data-focused process when managing loans and facilities, enabling us to stay steps ahead of potential issues and vigilantly maintain clients’ portfolio performance.
Optimise portfolio performance
Through early risk identification, structured compliance monitoring and data‑driven analysis, portfolios are shaped to align with defined risk parameters and performance goals.
Supporting portfolio stability and performance for over a decade
Bringing over a decade of experience across the UK, EU and international markets, we’ve become a bedrock for many institutional clients that rely on us for consistent delivery and operational rigour to stabilise their portfolio outcomes.
Contact us to explore our proven loan administration, cash management, facility agent and security trustee services.
Contact our experts