Associate, Loan Servicing EMEA

OVERVIEW

PURPOSE OF ROLE :

• Maintaining system of record, updating and validating new data as it is received, reporting back to the relevant Asset Managers with any portfolio changes.

• Onboarding new deals into the system of record, providing a full service up to data sign off in line with agreed client KPI’s.

• Ensuring all relevant systems are updated as new information is received.

RESPONSIBLE FOR:

Supporting the data management requirements of the business across multiple mandates to ensure compliance with policies, procedures and timelines. Meeting commitments, working independently and as part of a team, taking accountability, staying focused under pressure as well as showing the ability to adjust plans to meet changing needs.

CORE RESPONSIBILITIES (FUNCTIONAL RESPONSIBILITIES):

• Monitoring the Tenancy Schedule Inbox, ensuring all tenancy data is processed in line with agreed SLA’s.

• Liaise with external clients/suppliers to obtain any missing information or to resolve any issues identified.

• Produce and distribute comparison reports to all relevant internal and external stakeholders.

• Carry out 4-eyed checks on new data inputs to ensure 100% accuracy before validation.

• Maintain tenant information (including ratings) using key systems, ensuring all links are in place.

• Onboarding all new deals into the system of record. Liaising with internal/external parties to obtain any missing information required for onboarding purposes.

• Produce Post Close Reporting, liaising with external clients to obtain data sign off.

• Preparing tenant data for portfolio annual reviews, as and when required.

• Preparing data for client demo’s.

• Uploading and labelling of documents into the DocVault storage system.

• Other duties as assigned.

SKILLS AND COMPETENCIES

• Possesses strong attention to detail skills with the ability to process data accurately and efficiently.

• Ability to work in a team yet work independently if required.

• Confidence and capability to liaise with internal/external stakeholders and establish
good working relationships.

• Ability to quickly prioritise and coordinate work.

• Ability to meet deadlines while achieving high levels of accuracy.

• Strong oral and written communication abilities.

• Analytical skills to understand loan documents and tenancy data.

• Strong organisational and time management skills.

• Must be able to adapt quickly and efficiently to client-specific requirements and objectives.

• Good understand of MS Office Suite including Outlook, Excel, Word.